Smoothing the path

A new version of phuser is out today.

Compared to most phuser upgrades, the focus of this release is a little unusual.  Apart from the new Home Page, which we hope is a bit punchier than the old one, regular users won’t notice too much change other than a couple of modest enhancements:

Expand active phuseBlocks1) 1st and 2nd degree friends are now shown in seperate boxes when you view your own profile.

2) When you look at a phuse, a new control near the top expands the overviews of all phuseBlocks that have had some action since you last looked – see right:

“Is that it?” you ask?

Well no.

 One of the best things about this beta phase is that we finally get to see what works and what doesn’t.  With the invaluable help of our active early users we’ve already uncovered a stack of things to sort out.  But as often as not, we’re learning that ‘what doesn’t work’ can be something quite intangible and conceptual rather than something solid and functional.

For example, we know that new people joining phuser, especially those who haven’t had the benefit of a helping hand from an phuser veteran, can have a hard landing once they sign up.  It’s not clear to them what they should do first, or even why they’re there! So we ask ourselves:

‘How do we get the phuser concept across to new people without smothering them with excess verbiage?’ 

That is the thorny question we are grappling with at the moment.  So as part of our plan to improve this side of things we have a new phuser Home Page and a new Tour.  Whether you’re familiar with phuser or not, why not try the tour and let us know if it works for you.  (Existing phusers – please post on the forum!)

There’s also a new phuse wizard and welcome/landing page in the works to help new users find their bearings and create their first phuse.  The tutorials have been updated too.

This process of smoothing the path for new users is a critical one and we know we still have a lot of work to do until it’s as easy and straightfoward as it needs to be. Stay tuned.

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One Response to Smoothing the path

  1. Mitchel says:

    It’s great that you are getting ideas from this article as well as from our discussion made at this place.

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